Common Care

Privacy Policy

Last updated: March 30, 2026

Common Care (“we,” “us,” or “our”) is operated by MOCEAN LA Wellness Corp. We respect your privacy and are committed to protecting your information. This Privacy Policy explains what information we collect, how we use it, and how we handle it.

Information we collect

We collect information you provide directly to us, as well as limited information collected automatically through your use of our website.

Information you may provide includes:

  • Name
  • Email address
  • Phone number
  • Date of birth
  • Address
  • Information about your health concerns or reason for seeking care
  • Insurance information (if provided), including:
    • Insurance provider
    • Member ID
    • Group number
    • Policyholder details

Information collected automatically may include:

  • Browser type
  • Device type
  • General website usage data

How we use your information

We use your information to:

  • Respond to your inquiry or request
  • Coordinate scheduling and care
  • Verify insurance benefits (if applicable)
  • Communicate with you about your visit
  • Improve our services and website

Information submitted through this website is used for communication and coordination purposes and does not constitute medical advice or establish a provider-patient relationship.

How we share your information

We do not sell your personal information.

We may share your information with:

  • Billing and insurance partners, to verify benefits and process claims
  • Service providers that support our operations (such as form handling, email, and payment tools)
  • Clinical or care platforms (such as PT Care) where your information may be stored and managed
  • Legal authorities, if required by law

Health information

If you choose to become a patient, your health-related information may be collected and stored in third-party systems used to support your care, including secure cloud storage and clinical platforms.

Where applicable, your health information will be handled in accordance with applicable healthcare privacy laws, including HIPAA.

Data security

We take reasonable administrative, technical, and physical measures to protect your information.

However, no method of transmission over the internet or electronic storage is completely secure.

Data retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Your choices

You may contact us at any time to:

  • Request access to your information
  • Request corrections
  • Ask questions about how your information is used

California privacy rights

If you are a California resident, you may have the right to request access to or deletion of your personal information, subject to certain exceptions.

Communications

By submitting a form, you agree that we may contact you via email, phone, or text regarding your request, scheduling, or care.

Standard messaging and data rates may apply.

Children's privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children without appropriate consent.

Changes to this policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact

If you have any questions about this Privacy Policy, please contact: